Returns & Refunds
Started your Christmas shopping? Any unwanted Christmas gifts ordered between the 18th of October and the 24th December can be returned up until the 30th January. Our standard 30-day return policy applies for any gift purchases from the 25th December.
FAQs
You can arrange a convenient Evri ParcelShop drop-off for £2.95 or home collection for £3.25. Please click here and follow the instructions.
All of our products come with a 12 month guarantee. If your item is faulty then please contact us so we can resolve this for you and provide instructions on how to return.
Please note our guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear.
Please note our guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear.