Product Guarantees
We have trialed and perfected all of our products so they meet the very best standard so you know that you can rely on them everyday, in rain or shine!
We want you to be satisfied with your clothing from Regatta and this is why all of our products come with a full 12 month guarantee, and a full 3 year guarantee on Isotex apparel. Footwear comes with a 12 month guarantee.
In the unlikely event of the clothing or footwear becoming faulty during the warranty period* you can return the item to us for replacement.
*This excludes damage caused by misuse, abnormal wear and tear, accidents, alterations, improper care of product, also if product is not used for its recommended purpose.
Product FAQs
All of our Regatta products come with a 12 month guarantee; however our Isotex products have a 3 year guarantee on apparel and a 1 year guarantee on Footwear. Our Isotex fabric is waterproof, breathable and windproof to keep you dry and comfortable in the Great Outdoors! We’re so sure it will offer you ultimate protection that we offer a 3 year Guarantee with all our Isotex apparel.
In the unlikely event of a fault developing with an item you have purchased directly through the website, please contact us directly . We review the fault with you and offer a full refund for all faulty items purchased from our website . We do not offer a monetary refund unless purchased directly from ourselves via the website.
This excludes damage caused by misuse, abnormal wear and tear, accidents, alterations, improper care of product, also if the product is not used for its recommended purpose.
In the unlikely event of a fault developing with an item you have purchased directly through the website, please contact us directly . We review the fault with you and offer a full refund for all faulty items purchased from our website . We do not offer a monetary refund unless purchased directly from ourselves via the website.
This excludes damage caused by misuse, abnormal wear and tear, accidents, alterations, improper care of product, also if the product is not used for its recommended purpose.
Reproofing your garment on a regular basis enhances its technical performance. Every time the jacket is washed as directed on the care label, it should also be re-proofed. You can also click here for a guide on reproofing.
Our footwear range has a standard fitting but if you need any advice with sizing, please contact us.
If any of our products are more expensive online than in one of our Regatta stores, please get in touch to discuss a price match with our team.
All of our products have a link to our size guide to help you choose the perfect size. You can also click here for more information on sizes and types of garment fit.
Remember that all Regatta Isotex garments are guaranteed to be windproof, waterproof and breathable for 3 years. Given that you choose the correct garment for your activity and it is properly maintained, you should expect to enjoy your jacket long after its guarantee has expired.
Avoid using a commercial stain remover to erase stains, as the waterproof coating on your Regatta jacket is NOT resistant to chemicals. Treat your garment as directed on the care label. This method may not remove oil and grease, but using a stain-removing product or biological washing powder may cause your garment to degrade.
Always follow the care symbols on the inner label when washing your jacket. It is advised that you use pure soap such or non-detergent cleaner when washing your Regatta waterproof garment. Avoid use of biological washing powders or fabric conditioners as these may leave a residue that could affect the breathability of your garment and de-activate the water repellent finish.